Data Deletion

You can ask us to delete the personal data we hold about you at any time. How you do it depends on who you are:

• You signed in with Facebook, Google or Microsoft and want that connection and what it gave us removed. See Social sign-in data; you can do this yourself in seconds.
• You are a User (a staff member with an InventX POS login) and want your account and personal data deleted. See Deleting your user account.
• You own a business on InventX and want the whole business account and its data deleted. See Deleting a business account.
• You are a customer of a shop that uses InventX. See If you bought from a business.

When you connect Facebook, Google or Microsoft to your InventX account, we store only what we need to recognise you next time:

• the account identifier the provider gives InventX (for Facebook, the app-scoped user ID); and
• the email address on that account when you connected it, which is shown to you under Connected accounts.

We do not receive or store your password for those services, your posts, photos, friends or contacts, and we never post on your behalf.

Delete it yourself (immediate)

1. Sign in to InventX POS at pos.inventx.app.
2. Open your profile from the menu in the top-right corner and scroll to Connected accounts.
3. Choose Disconnect next to Facebook, Google or Microsoft and confirm with your password.

The stored identifier and email are deleted straight away, and we email you to confirm the account was disconnected.

Removing InventX from Facebook

You can also remove InventX in Facebook under Settings & privacy → Settings → Apps and websites. Facebook tells us when you do, and we delete the stored identifier and email straight away and email you to confirm, just as if you had disconnected it in your profile.

Can’t sign in any more? Email us and we will remove the connection for you.

Your InventX user belongs to the business you work for. Your business’s administrator can lock your user at any time, which ends your access straight away. To have your user account and the personal data attached to it deleted (your name, username, email, phone number, passkeys, connected accounts and sign-in history), send us a request as described below, or ask your administrator to send it for you.

Records you created while working for the business, such as invoices, payments and stock changes, are the business’s own records. We keep them for the business, with your name removed where the law allows, because deleting them would break the business’s accounts.

The business owner (the account’s main administrator) can ask us to delete the whole business account: its users, settings and the business data held in InventX POS. Export anything you want to keep first, or ask us for an export in the same email. Cancel any active subscription before asking for deletion so you are not billed for the next period.

Your details (for example on an invoice) belong to the business you dealt with, and that business decides what happens to them. Please contact the business first. When they ask us to, we delete the data on their instruction.

Email legal@pos.inventx.app with the subject “Data deletion request”, from the email address linked to your InventX account if you can. Please include:

• your full name and InventX username;
• the business name, if you are a User or the owner;
• what to delete: a connected account (say which: Facebook, Google or Microsoft), your user account, or the whole business account.

If you write from a different address, or can no longer sign in, we may ask you to prove you own the account before we delete anything. That stops someone else from deleting your data.

1. We reply to your request within one month, usually sooner.
2. We confirm you own the account, if we need to.
3. Within 30 days of confirming the request, we delete the data or irreversibly anonymise it.
4. We email you when it is done.

Some records must be kept by law: invoices and accounting records are kept for the period tax and company law require, and then deleted. Full detail is in our Privacy Policy.

Questions about a request: legal@pos.inventx.app.